WeToo Co., Ltd. (hereinafter referred to as "we" or "us") deeply understands the importance of your personal information and will do its best to protect your personal information securely and reliably. We are committed to maintaining your trust and adhering to the following principles to protect your personal information: consistency of rights and responsibilities, clear purpose, consent choice, minimum necessary use, ensuring security, subject participation, transparency, etc. We also promise to adopt mature industry security standards to protect your personal information. In light of this, we have formulated this "WeToo Privacy Policy" (hereinafter referred to as "this policy" or "privacy policy") and remind you:
This policy applies to WeToo products and related services. It is important to note that this policy does not apply to services provided to you by other third parties or to products or services that have independently established privacy policies.
Before registering or using our services, please read and fully understand this policy carefully, especially the terms marked in bold/underline. You should focus on reading these terms and use the relevant products or services only after confirming that you fully understand and agree to them. If you refuse this policy, you will only be able to browse in visitor mode. To ensure the safe operation of the software and services, we will collect relevant device information and permissions when functional points are triggered. If you have any questions, opinions, or suggestions about the content of this policy, you can contact us through the contact information we provide.
This privacy policy will help you understand the following:
1. How we collect and use your personal information
2. How we use cookies, similar technologies, and SDK technologies
3. How we share, transfer, and publicly disclose your personal information
4. How we protect your personal information
5. How you can manage your personal information
6. How we handle the personal information of minors
7. How we store your personal information
8. How this privacy policy is updated
9. How to contact us
WeToo strictly protects the user information it collects and establishes a sound user information protection system to provide reliable and reassuring services to every user:
1. *Clarity: We will explain the privacy policy to you in clear and understandable language so that you can better understand how we protect and handle the information we collect.
2. *Protection of Rights: We will take adequate and reasonable measures to protect your
privacy rights.
3. *Respect for Users: We respect users' rights to choose, be informed, and other rights, allowing you to manage your personal information.
4. *Necessary Security: We will only collect necessary information and use this information to provide you with secure and detailed services.
5. *Timeliness: We will listen to your inquiries at any time and respond to your questions as soon as possible.
For better explanation, the following concepts in this policy refer to:
- *Personal Device Information: Information describing the basic situation of personal commonly used devices, including hardware serial numbers, device MAC addresses, software lists, unique device identification codes (such as IMEI/Android ID/ICCID/MEID/IDFA/OPENUDID/GUID, SIM card IMSI information, etc.), IP addresses, etc.
- *Personal Location Information: Information including travel trajectories, precise location
information, accommodation information, latitude and longitude, etc.
Personal information refers to various information recorded electronically or by other means that can identify a specific natural person's identity alone or in combination with other information or reflect a specific natural person's activities, including name, birth date, ID card number, personal biometric information, address, communication contact details, communication records and content, account passwords, property information, credit information, travel trajectories, accommodation information, health physiological information, transaction information, etc.
Sensitive personal information refers to personal information that, if leaked, illegally provided, or abused, may endanger personal and property safety, easily lead to personal reputation, physical and mental health being harmed, or discriminatory treatment, including ID card numbers, personal biometric information, bank account numbers, communication records and content, property information, credit information, travel trajectories, accommodation information, health physiological information, transaction information, and personal information of children under 14 years old (inclusive), etc. (specific sensitive personal information will be highlighted in bold in this privacy policy).
The content of personal information and sensitive personal information is derived from GB/T35273 "Information Security Technology Personal Information Security Specification.
You understand and agree that:
1. We are committed to creating diverse products and services to meet your needs. Due to the variety of products and services we provide to you, and the differences in the specific product/service ranges chosen by different users, the types and scope of personal information collected and used will vary. Please refer to the specific product/service functions.
2. We may use information collected through certain features for our other services. For example, we may use information collected from one feature or service to provide you with specific content in another feature or service, including displaying advertisements, providing information security tips for content you have read, and indirectly profiling based on feature tags to offer more accurate and personalized services and content. If we use your personal information beyond the scope of the purpose stated at the time of collection and directly or reasonably
related purposes, we will inform you again and obtain your explicit consent before using your personal information.
3. To provide you with better products and services, we continuously strive to improve our
technology and may occasionally launch new or optimized features that may require collecting
and using new personal information or changing the purposes or methods of using personal
information. In this case, we will explain the purpose, scope, and usage method of the
corresponding information through updates to this policy, pop-ups, page prompts, etc., and
provide you with a way to independently choose and agree, and we will collect and use the
information after obtaining your explicit consent. If you have any questions, opinions, or
suggestions during this process, you can contact us through the various contact methods we
provide, and we will respond to you as soon as possible
*Special Note: We provide user recommendation services. The information you fill in your personal information, such as nickname, age, gender, zodiac sign, industry, work field, company, hometown, frequent locations, personal signature, and uploaded avatars, photos, and public activities, may be shared or recommended to other users within the site or other software.
*Collection of Personal Information for Business Functions and Types of Personal Information Collected*
According to the "Regulations on the Scope of Necessary Personal Information for Common Types of Mobile Internet Applications," WeToo App belongs to the "instant messaging" category. The basic function of instant messaging apps is to provide text, picture, voice, and video instant messaging services over the network. Necessary personal information includes:
1. Registered user's mobile phone number.
2. Account information: account, list of instant messaging contacts' accounts
Additionally, based on WeToo's primary service, "recommendation cards," users need to provide age and gender information.
The types of personal information collected for each business function and the rules for collecting and using personal information (such as the purposes and methods of collecting and using personal information) are as follows:
1. **Business Function: Register as a User.** When you register for WeToo services, to complete the creation of an account, you need to provide the following information: mobile phone number or WeChat authorization, nickname, age, gender, personal photo (for avatar), and clipboard verification code (for convenient input of the verification code). Collecting this information helps you complete WeToo account registration and use social features. We will collect device-related information used by you during the installation, access, and use of "WeToo" software and related services or when the software is running in the background with specific permissions granted by you. This includes device model, operating system version, settings parameters, device configuration, device identification (IMEI/Android ID/OAID/IDFA/IDFV/MEID/UDID/SIM card IMSI information/ICCID/SIM card status/VAID/AAID, etc.), device serial number, MAC address, device network information (carrier information/WIFI information/WIFI status/WIFI list/SSID/BSSID), device environment, software list/application list, running process information, sensor list, etc., and device location-related information (including GPS location authorized by you and sensor information such as WLAN access points, Bluetooth, and base stations). This information is used to ensure the safe operation of the software and services and the quality and efficiency of operations.
Mobile phone numbers and personal photos are sensitive information. Collecting such information is to meet the network real-name system requirements of national laws and regulations and to complete WeToo account registration. If you do not provide such information, you may not be able to use our services normally
2. **Business Function: Block Phone Contacts.** When you use the block phone contacts service, to better protect your privacy, you need to provide the following information: address book permission. Address book permission is sensitive information. If you provide the above information, you will not be matched with users from your phone contacts when using WeToo services. If you do not provide such information, you may not be able to use the block phone contacts service normally.
3. **Business Function: Chat.** When you use the chat service, we do not require you to provide any mandatory information. However, to ensure you can use the chat service normally, maintain the normal operation of the service, improve and optimize our service experience, and ensure your account security, we will collect and use your account information. If you provide the following additional information, it will help us provide you with better services and experience: album permissions, microphone permissions. If you do not provide such information, it will not affect the basic
4. **Business Function: Recommendation Cards.** When you use the recommendation cards service and set relevant filters, to recommend nearby users to you and recommend you to other users, you need to provide the following information: personal location information. Personal location information is sensitive information. If you do not provide such information, you may not WeToo be able to use the recommendation cards service normally. During use, if you provide the following additional information, it will help us provide you with better services and experience: my photos, nickname, birthday, self-introduction, occupation, company, school, education, origin, purpose of making friends, frequent hangouts, height, annual income, car ownership, house ownership, add my books/movies/shows, my personality tags, add questions, truth test (hereinafter referred to as "personal information"). If you do not provide such information, it will not affect the basic business functions of using this service. My photos, nickname, birthday, self-introduction, occupation, company, school, education, origin, purpose of making friends, frequent hangouts, height, annual income, car ownership, house ownership, add my books/movies/shows, my personality tags, add questions, truth test, etc., are sensitive information.
When you use the recommendation cards service, we will provide personalized content recommendation services based on your log information, tag information, location information, user personal profile information, and personal filter settings. We will sort and display to you based on your location information and personal filter settings. You can independently control the enabling and disabling of personalized content recommendation services in WeToo settings. You can choose to disable and enable personalized recommendation services through the [Me - Top Right - Settings - Privacy and Permissions - Personalized Recommendations] button. Disabling personalized recommendations will not affect the normal use of the relevant functions of recommendation cards. When you choose to disable personalized recommendations, we will not be able to provide you with personalized content services. We will display and recommend content based on non-personalized factors such as content popularity.
5. **Business Function: Discover.** When you use the discover feature, to recommend nearby users who are logging in, you need to provide the following information: personal location information. To achieve real-time filtering of users you want to talk to, you need to authorize us to read the minimum necessary information related to the feature (passwords, links, statistical parameters, etc.) from your clipboard. During use, if you provide the following additional information, it will help us provide you with better services and experience: personal location information. If you do not provide such information, it will not affect the basic business functions of using this service. Personal location information is sensitive information.
To continuously optimize and improve the information search results and effects to meet your search needs, when you enter search terms, we will look for search results that better match your needs based on the relevance and timeliness of the user ID and user nickname and sort and display them on the search results page.
6. **Business Function: Chat Room.** When you use the chat room service, to recommend nearby users who are chatting to you, you need to provide the following information: personal location information. During use, if you provide the following additional information, it will help us provide you with better services and experience: personal location information. If you do not provide such information, it will not affect the basic business functions of using this service. Personal location information is sensitive information.
7. **Business Function: View Moments.** When you use the view moments service, we do not require you to provide any mandatory information. During use, if you provide the following additional information, it will help us provide you with better services and experience: personal location information. If you do not provide such information, it will not affect the basic business functions of using this service. Personal location information is sensitive information. When you view moments, we will provide personalized content recommendation services based on your log information, tag information, location information, gender, personal filter settings, and your behavior information (i.e., browsing history, comments, likes, follows). We will sort and display based on your historical behavior information and moments content tags. You can independently control the enabling and disabling of personalized content recommendation services in WeToo settings. You can choose to disable and enable personalized recommendation services through the [Me - Top Right - Settings - Privacy and Permissions - Personalized Recommendations] button. Disabling personalized recommendations will not affect the normal use of moments' related functions. When you choose to disable personalized recommendations, we will not be able to provide you with personalized content services. We will display and recommend content based on non-personalized factors such as content popularity.
8. **Business Function: Post Moments.** When you use the post moments service, to provide materials for moments, you need to provide the following permissions and information: album permission, camera permission. If you do not provide such information, you may not be able to use the post moments service normally. During use, if you provide the following additional information, it will help us provide you with better services and experience: personal location information. If you do not provide such information, it will not affect the basic business functions of using this service. Personal location information is sensitive information.
9. **Business Function: My Favorites.** When you use the my favorites matching service, you need to purchase a VIP membership service. To recommend nearby users to match with you, you need to provide the following information: personal location information. Personal location information is sensitive information. If you do not provide such information, you may not be able to use the my favorites matching service normally. During use, if you provide the following additional information, it will help us provide you with better services and experience: my photos, nickname, birthday, self-introduction, occupation, company, school, education, origin, purpose of making friends, frequent hangouts, height, annual income, car ownership, house ownership, add my books/movies/shows, my personality tags, add questions, truth test (hereinafter referred to as "personal information"). If you do not provide such information, it will not affect the basic business functions of using this service. My photos, nickname, birthday, self-introduction, occupation, company, school, education, origin, purpose of making friends, frequent hangouts, height, annual income, car ownership, house ownership, add my books/movies/shows, my personality tags, add questions, truth test, etc., are sensitive information.
10. **Business Function: Your Footprints.** When you use your footprints pairing recommendation service, to recommend users you have viewed, you need to provide the following information: personal location information. Personal location information is sensitive WeToo information. If you do not provide such information, you may not be able to use the pairing recommendation service normally.
11. **Business Function: Real Avatar Certification.** When you use the real avatar certification service, to verify if the user avatar photos are of the same person to identify the authenticity of the avatar, you need to provide the following information: personal biometric information in facial feature information. Personal biometric information in facial feature information is sensitive information. If you do not provide such information, you may not be able to use the real avatar certification service normally. The steps to cancel the real avatar certification feature are: users can perform PayPal account certification when purchasing VIP. After successful real avatar certification, enter the personal profile editing page, click on the real avatar certification VIP mark, and display the real avatar certification.
12. **Business Function: Payment Function.** The payment function is provided to you by third-party payment institutions that cooperate with us. Third-party payment institutions will need to collect your information, and we will not be able to obtain your information. Refusal to provide information will only prevent you from using the above payment functions but will not affect your use of other functions of WeToo.
13. **Business Function: Real Person Authentication.** When you choose the chat function or use other features or services that require real-name authentication, to comply with relevant legal and regulatory requirements, ensure your or other users' safety, or maintain the security and stability of features/services, you need to provide real identity information for real-name authentication. When you choose the real person authentication service, to confirm that the identity information you provide is your own and authentic, you need to provide the following information (depending on the actual business scenario): real name, ID number, and ID verification authorization, personal biometric information in facial feature information. Personal biometric information in facial feature information is sensitive information. Collecting such information is to meet the network real-name system requirements of national laws and regulations and ensure a real and safe social atmosphere for WeToo products. If you do not provide such information, you may not be able to use WeToo authentication services normally. The steps to cancel the real person authentication feature can be done via email to cancel the authenticated real person authentication. Your account will be permanently deactivated.
14. **Business Function: Sharing Invitation Functions.** When you choose to use such services, to confirm the uniqueness of your sharing, invitation, and being invited, you need to authorize us to read the contents of your clipboard to confirm. If you do not provide such information, you may not be recognized and may not be able to use this service normally. Personal location information is sensitive information. User open IDs will be shared with partners through encrypted transmission. If you do not provide such information or refuse to authorize us to share user open IDs with partners, you may not be able to use the "Play Together" service normally. During use, if you provide and agree to share the following additional information with partners, it will help us provide you with better services and experience: user avatar, username, phone number, gender, etc. (hereinafter referred to as "personal information"). If you do not provide WeToo such information, it will not affect the basic business functions of using this service. Once shared, shared information (user avatar, username, gender) will
override your user avatar and username information in our partners' apps. If changes are needed, please perform relevant operations in our partners' apps. Phone numbers are sensitive information.
15. **Other Business Functions:** Matching, Super Likes, Super Exposure, Swipe Back, View People I Like. When you use the above services, we will not require you to provide additional information or permissions.
16. **To better receive message reminders:** We need you to enable auto-start to ensure the application can normally receive client push messages when closed or running in the background to avoid missing messages. Therefore, there may be system-initiated self-start behavior for WeToo. This is necessary to ensure timely delivery of messages. You can manage auto-start permissions in your phone settings. However, closing this permission may cause delayed message reception.
17. **We will collect your sensor information** (gyroscope, step counter, light, acceleration, magnetic field, distance, rotation vector, etc.), and adjust the screen angle when taking pictures based on sensor information (direction, angle, acceleration, etc.) to help you use the correct angle to experience the product or adjust the sound playback method (earpiece speaker conversion) when using voice to provide you with a better matching effect and ensure account security, providing you with a safe and reliable product and use environment.
18. **We may need you to enable your device's location information (geographical location), camera (camera), album (picture library), microphone (voice), and address book access permissions to achieve the collection and use of information involved in these permissions.** You can read the WeToo device permission list to understand the system permissions applied and used by WeToo. The corresponding device permissions will not be enabled by default. When important or sensitive device permissions are involved, we will obtain your consent again through a pop-up window when you use the relevant business functions. You can check the status of the above permissions in the device settings function and decide to enable or disable these permissions at any time. Please note that enabling any permission means that you authorize us to collect and use relevant personal information to provide you with corresponding services. Once you disable any permission, you cancel the authorization, and we will no longer collect and use relevant personal information based on the corresponding permission, nor can we provide you with the services corresponding to that permission. However, your decision to disable permissions will not affect the information collection and use previously conducted based on your authorization.
19. **You understand and agree that,** for the contact information (such as phone numbers) you provide during the use of products and/or services, we may send various notifications to one or more of them for user message notification, identity verification, security verification, user WeToo experience surveys, etc.; in addition, we may also send you commercial information such as services, features, or activities that may interest you via SMS or phone calls. Rest assured, if you do not wish to receive such information, you can unsubscribe through the unsubscription method provided in the email, or you can contact us directly to unsubscribe.
20. **If the information you provide contains other users' personal information,** you need to ensure that you have obtained legal authorization before providing such personal information to WeToo.
21. **The information you provide will be continuously authorized for us to use during your use of this service.** When you cancel your account or stop using a certain function, we will stop using and anonymize or delete the above information according to applicable laws and regulations.
We will use your information according to the stated purposes. If we use information for purposes not stated in this policy, or use information collected for specific purposes for other purposes, or actively obtain your personal information from third parties, we will obtain your consent in advance.
If we obtain your information indirectly from third parties, we will require the third parties to obtain your consent in writing before collecting personal information and inform you of the shared information content. Sensitive information must be explicitly confirmed by you before providing it to us. We will also require third parties to commit to the legality and compliance of the personal information source. If the third parties violate any rules, we will require them to bear corresponding legal responsibilities. Meanwhile, our professional security team will protect personal information (including classification of sensitive information, access control for sensitive information, encryption storage of sensitive information, etc.). We will use protection measures and methods no less than those for our users' personal information to protect indirectly obtained personal information.
You fully understand and agree that we can collect and use your personal information without your authorized consent in the following circumstances. We may also deny your requests for correction/modification, deletion, account cancellation, withdrawal of consent, or information requests:
1. Related to our fulfillment of legal obligations;
2. Related to national security and defense security;
3. Related to public safety, public health, and significant public interests;
4. Related to criminal investigations, prosecutions, trials, and judgments;
5. To protect the life, property, and other significant legitimate rights of personal information
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subjects or other individuals when it is difficult to obtain your consent;
6. Information that you disclose to the public;
7. Personal information collected from legally publicly disclosed information, such as legal news
reports and government information disclosure;
8. Necessary to sign a contract based on your requirements;
9. Necessary to maintain the safe and stable operation of the products or services provided, such
as discovering and handling product or service faults;
10. Required for legal news reports;
11. Necessary for academic research institutions to conduct statistics or academic research based
on public interests, and when providing academic research or description results externally, de-identifying personal information contained in the results;
12. Other situations stipulated by laws and regulations
Please note that according to applicable laws, if we take technical measures and other necessary measures to process personal information, making the data recipient unable to re-identify specific individuals and the data cannot be restored, or if we conduct de-identified research, statistical analysis, and prediction based on collected information to improve WeToo's content and layout, provide product or service support for business decisions, and improve our products and services (including using anonymous data for machine learning or model algorithm training), such processed data use does not require separate notification to you and your consent.
If we cease operations of WeToo products or services, we will promptly stop collecting your personal information and notify you of the cessation individually or by announcement. We will delete or anonymize the personal information we hold.
You can share your related information with other users through our services. For example, you publicly share text and photos in Moments. Please note that this may include your personal identification information, personal property information, and other sensitive information. Please carefully consider whether to disclose your relevant personal sensitive information.
You can delete the information you publicly share through the settings in the service or the guidelines we provide. However, please note that this information may still be independently saved by other users or non-affiliated third parties beyond our control.
To ensure the normal operation of the website, provide you with an easier access experience, and recommend content that may interest you, we may store small data files called cookies on your computer or mobile device. Cookies typically contain identifiers, site names, and some numbers and characters. With cookies, websites can store your preferences and other data. You WeToo can perform the corresponding data clearing operations in the browser. If you clear them, you may not be able to use the services or corresponding functions we provide that rely on cookies.
In addition to cookies, we also use other similar technologies on our website. Membership SMS notifications or WeToo assistant notifications we send to you may contain links to our website content. If you click on the link, we will track this click to help us understand your product or service preferences, so we can actively improve customer service experiences. If you do not want your activities to be tracked in this way, you can unsubscribe from our mailing list at any time.
SDK technology is provided by third-party organizations we cooperate with. We can only be aware of the permissions they request to be authorized. Third-party organizations will need to collect your information, and we will not be able to obtain your information unless third-party organizations explicitly disclose to us the sensitive information to be collected. Third-party organizations request to obtain permissions and explicitly disclose to us the collected sensitive information. Refusal to provide information will only prevent you from using the functions provided by the third-party technology but will not affect your use of other WeToo functions.
We do not share your personal information with companies, organizations, and individuals outside of WeToo service providers, except in the following cases:
1. Sharing with explicit consent: We will share your personal information with other parties after
obtaining your explicit consent;
2. Sharing in legal situations: We may share your personal information according to laws and
regulations, litigation dispute resolution needs, or administrative and judicial requests;
3. Sharing with affiliated companies: To facilitate us providing services to you based on associated
accounts, recommending information you may be interested in, or protecting the personal and
property safety of WeToo affiliated companies or other users or the public from harm, your
personal information may be shared with our affiliated companies. We will only share necessary
personal information (such as necessary account information to allow you to use our affiliated
companies' products or services through WeToo accounts) and will be bound by the purposes
stated in this privacy policy. If we share your sensitive personal information or if affiliated
companies change the use and processing purposes of personal information, we will again seek
your explicit consent;
4. Sharing with authorized partners: We may entrust authorized partners to provide certain
services or perform functions on our behalf. We will only share your personal information for
legitimate, proper, necessary, specific, and clear purposes, and authorized partners can only
access the information needed to perform their duties
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and cannot use this information for other purposes. We will send information to suppliers, service providers, and other partners who support our business, such as providing technical
infrastructure services, analyzing how our services are used, measuring the effectiveness of
advertisements and services, providing customer services, facilitating payments, or conducting
academic research and surveys.
For companies, organizations, and individuals with whom we share personal information, we will
sign strict data protection agreements, requiring them to handle personal information according
to our instructions, this privacy policy, and any other relevant confidentiality and security
measures.
We will not transfer your personal information to any company, organization, or individual, except in the following cases:
1.Transfer with explicit consent: We will transfer your personal information to other parties after
obtaining your explicit consent;
2. In the case of mergers, acquisitions, or bankruptcy liquidation, or other situations involving
mergers, acquisitions, or bankruptcy liquidation, if personal information transfer is involved, we
will require the new company, organization, or individual holding your personal information to
continue to be bound by this policy, otherwise, we will require the company, organization, and
individual to seek your authorization again.
We will only publicly disclose your personal information in the following situations:
1. After obtaining your explicit consent or based on your active choice, we may publicly disclose
your personal information;
2. If we determine that you have violated laws and regulations or seriously violated
WeToo-related agreements and rules, or to protect the personal and property safety of
WeToo and its affiliated companies, users, or the public from harm, we may disclose your
personal information according to laws and regulations or WeToo-related agreements and
rules after obtaining your consent, including relevant violations and measures WeToo has
taken against you.
In the following circumstances, sharing, transferring, and publicly disclosing your personal information do not require your prior authorization consent:
1. Related to fulfilling legal obligations;
2. Directly related to national security and defense security;
3. Directly related to public safety, public health, and significant public interests;
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4. Directly related to criminal investigations, prosecutions, trials, and judgments;
5. To protect your or other individuals' life, property, and other significant legitimate rights when
it is difficult to obtain your consent;
6. Personal information you disclose to the public;
7. Personal information collected from legally publicly disclosed information, such as legal news
reports and government information disclosure.
According to legal regulations, if we take technical measures and other necessary measures to process personal information, making the data recipient unable to re-identify specific individuals and the data cannot be restored, such processed data use does not require separate notification to you and your consent.
To protect your information, we will strictly follow the technical measures and operational procedures required by laws and regulations to protect your information confidentiality. At the same time:
1. **We strive to provide security for users' personal information to prevent illegal use, unauthorized access, disclosure, leakage, damage, and loss of users' personal information.** We will use various security protection measures within a reasonable security level to ensure information security. For example, we use encryption technology (e.g., SSL), anonymization processing, encrypted storage, etc., to protect your personal information; establish a trusted protection mechanism to prevent personal information from being maliciously attacked; establish access control mechanisms, follow the principle of minimum authorization, and ensure that only authorized personnel can access personal information; conduct security and personal information protection training courses to enhance employees' awareness of protecting personal information.
2. **We have an industry-leading data security management system centered around data and covering the data lifecycle from organizational construction, system design, personnel management, product technology, and other aspects to improve the overall system's security.** We have established special management systems, processes, and organizations to ensure personal information security. For example, we strictly limit the range of people who can access information, require them to comply with confidentiality obligations, and conduct audits. If a personal information leak or other security incident occurs, we will initiate an emergency plan to prevent the security incident from expanding and inform you through push notifications or announcements.
3. **We will take reasonable and feasible measures to avoid collecting irrelevant personal information as much as possible.** We will only retain your personal information for the period necessary to achieve the purposes stated in this policy unless an extended retention period is required or permitted by law.
4. **The internet is not an absolutely secure environment, and we strongly recommend that you do not use non-WeToo recommended communication methods to send personal information.** You can establish contact and share with each other through our services. When WeToo you create communication, transactions, or sharing through our services, you can choose the communication, transaction, or sharing objects independently. Third parties who can see your transaction content, contact information, communication information, or sharing content, etc., may be involved. If you find that your personal information, especially your account or password, has been leaked, please contact WeToo customer service immediately so that we can take corresponding measures based on your application. Please note that information you voluntarily share or even publicly share when using our services may involve your or others' personal information or even sensitive personal information, such as when you post activities or upload pictures containing personal information in group chats or public places. Please carefully consider whether to share or publicly share relevant information when using our services. Please use complex passwords to help us ensure the security of your account. We will do our best to ensure the security of any information you send us. At the same time, we will also report personal information security incident handling to regulatory authorities as required.
You have the right to access your personal information, except for exceptions provided by laws and regulations. You can access your personal information in the following ways:
*Account Information:** If you want to access or edit personal information in your account, set privacy and permissions, set message reminders and chats, change your bound mobile phone number and password, close your account, etc., you can log in to your account and perform such operations through [Me - Top Right - Settings].
*Personal Information:** If you want to access or edit your nickname, avatar, hometown, birthdate, occupation, school, self-introduction, and other profile information, you can log in to your account and click [Me] to enter your personal homepage and click [Personal Avatar] to view/edit.
*Activity Information:** You can log in to your account and click your avatar in [Moments], or click [Me] to enter your personal homepage and click [My Moments] to access or clear your activity history
If you cannot access such personal information through the above methods, you can contact WeToo customer service at any time. We will respond to your access request within 15 days.
For other personal information generated during your use of our products or services, we will provide you with relevant arrangements.
You can apply for a copy of your personal information through WeToo customer service.
*Personal Information Correction*
When you find errors in the personal information we process about you, you have the right to request corrections or supplements. You can submit correction or supplement requests through the methods listed in the "Personal Information Inquiry" section of this article.
If you wish to delete your account and associated data, please follow the steps below: Delete via the app: Open the app and navigate to the "Settings" page. Click on the "Delete Account" option and follow the prompts to complete the process. Your account and all associated data will be permanently deleted. Request account deletion via support team: Alternatively, you can submit an account deletion request by contacting our support team at servicecenter@WeToo.net. Once we receive your request, we will verify and process the deletion within a reasonable timeframe.
You can delete part of your personal information through the methods listed in the "Personal Information Inquiry" section of this article.
In the following situations, you can request us to delete personal information:
1. If we process personal information in violation of laws and regulations;
2. If we collect and use your personal information without your explicit consent;
3. If our processing of personal information seriously violates our agreement with you;
4. If you no longer use our products or services, or you actively cancel your account;
5. If we permanently no longer provide products or services to you.
If we decide to respond to your deletion request, we will also notify entities that obtained your personal information from us to delete it promptly unless otherwise provided by laws and regulations or if the entities have obtained your independent authorization.
When you or we assist you in deleting information from our services, according to relevant laws and regulations, we may not immediately delete the corresponding information from the backup system. We will securely store your personal information and isolate it from any further processing until the backup can be cleared or anonymized.
Each business function requires some basic personal information to be completed. In addition, for the collection and use of additional personal information, you can provide or withdraw your authorization consent independently or by contacting WeToo customer service. For example, you can independently cancel the real avatar certification feature. The specific operation steps are: After successful real avatar certification, enter the personal profile editing page, click on the real avatar certification VIP mark, display the real avatar certification pop-up window, and click "Cancel Certification" at the bottom of the pop-up window to cancel the
When you withdraw consent, we will no longer process the corresponding personal information. However, your decision to withdraw consent will not affect the information processing previously conducted based on your authorization.
You can cancel your account independently on the [Cancel Account] page (e.g., WeToo mobile APP [Me - Top Right - Settings - Account and Security - Logout Account]) and submit an account cancellation request to the customer service center.
After you voluntarily cancel your account, we will stop providing products or services to you, delete your personal information according to applicable laws, or anonymize it.
In some business functions, we may make decisions based solely on non-manual automatic decision-making mechanisms such as information systems and algorithms. If these decisions significantly affect your legitimate rights and interests, you have the right to request an explanation from us, and we will provide a complaint method without infringing on WeTool ove's trade secrets or other users' rights and social public interests
*Personalized Recommendations:** When you use WeToo's recommendation cards, browse activities, event centers, and other recommended content, we may provide personalized content display and push services to you to provide more convenient and personalized information display and push services based on log information, tag information, location information, user behavior, user profile information, personal filter settings, and other factors through computer algorithm models to automatically calculate, comprehensively analyze, and predict information content or functions and services that may interest you. We will provide real-time feedback on recommendation models based on your content browsing and other related behaviors during the product use process to continuously optimize recommendation results and provide you with services more tailored to your needs. Please note that we have anonymized the above information, and the personalized recommendation algorithm we use cannot and will not identify the real identity of specific individuals, only providing more relevant and richer information based on user behavior and characteristics.
*Sorting and Selection:** To better display users or content you like, we will automatically calculate, comprehensively analyze individual matching degrees, and display sorting results to you in corresponding positions based on your geographic location, popularity sorting, tags, and other relevant statistical information through computer algorithm models based on individual filter settings and user historical behavior preferences.
Meanwhile, we help you achieve control and independent decision-making over recommended content through the following measures:
1. **If you do not want personalized content recommendations,** you can independently control the enabling and disabling of personalized content recommendation services in WeToo settings. You can choose to disable and enable personalized recommendation services through the [Me - Top Right - Settings - Customer Service Center] customer service notification or enable personalized recommendation services. Disabling personalized recommendations will not affect WeToo the normal use of WeToo's related functions. When you choose to disable personalized recommendations, we will not be able to provide you with personalized content services. We will only display and recommend content based on non-personalized factors such as content popularity. The application scenarios, operating mechanisms, and control methods of personalized recommendation services in different services may vary. Please refer to the specific function's privacy policy description for details.
To ensure security, you may need to provide a written request or prove your identity in other ways. We may first require you to verify your identity before processing your request.
We will respond within 15 days. If you are not satisfied with our response, you can file a complaint through WeToo customer service.
For reasonable requests, we generally do not charge fees, but for repetitive requests that exceed reasonable limits, we will charge certain costs based on the situation. For unwarranted repetition, excessive technical means (e.g., needing to develop new systems or fundamentally changing current practices), risks to others' legal rights, or impractical requests, we may refuse to respond.
According to laws and regulations, we cannot respond to your requests in the following situations:
1. Related to fulfilling legal obligations;
2. Directly related to national security and defense security;
3. Directly related to public safety, public health, and significant public interests;
4. Directly related to criminal investigations, prosecutions, trials, and execution of judgments;
5. There is sufficient evidence to show that you have subjective malice or abuse of rights;
6. To protect your or other individuals' life, property, and other significant legitimate rights when
it is difficult to obtain your consent;
7. Responding to your request will cause serious damage to your or other individuals' or
organizations' legitimate rights and interests;
8. Involving trade secrets.
This software prohibits minors from registering and using it.
You understand and promise that the registration information you provide is true. If your account is identified as having minor usage risk through minor protection mechanisms, we will provide you with a juvenile protection service mode. If you believe you are not a minor, please appeal for real-name authentication. After authentication is passed, we will immediately restore your WeToo account to its original usage state.
If you find that we have collected personal information from minors under guardianship, please contact us immediately. We will promptly delete the relevant information after verification.
We store the personal information we collect and generate during operations on server centers.
In general, we will store and retain your personal information from the date you use the service
until one month after you cancel your account.
After your personal information exceeds the retention period, we will delete or anonymize your
personal information according to applicable laws.
When our products or services cease operation, we will notify you through push notifications, announcements, etc., and delete or anonymize your personal information within a reasonable
period
Our privacy policy may change.
Without your explicit consent, we will not restrict your rights under this privacy policy. For significant changes, we will provide prominent notifications (including notifications through WeToo announcements and even providing pop-up prompts). You can also periodically review this privacy policy to obtain the latest terms.
1. Significant changes in our service model, such as the purpose of processing personal
information, types of personal information processed, and how personal information is used;
2. Significant changes in control rights, such as owner changes caused by mergers and
reorganizations;
3. Major changes in the main objects of personal information sharing, transfer, or public
disclosure;
4. Major changes in your participation in personal information processing and how to exercise
your rights;
5. Changes in the department responsible for handling personal information security, contact
methods, and complaint channels;
6. The personal information security impact assessment report indicates a high risk.
If you choose to continue using our services after receiving the notification, you agree to be bound by the revised policy. If you refuse the updated policy, you can only browse in visitor WeToo mode.
We will also archive old versions of this policy for your review. You can apply to review it through the contact methods mentioned above.
You can contact us through the following methods, and we will respond to your request within 15 days:
1. If you have any questions, opinions, or suggestions about this policy, you can contact us
through WeToo Assistant in WeToo.net or send an email to our service email
servicecenter@WeToo.net;
2. If you find that your personal information may have been leaked, you can send a complaint to
WTL-ServiceCenter@outlook.com.
If you are not satisfied with our response, especially if you believe our personal information
processing behavior has harmed your legitimate rights and interests, you can seek a solution by
filing a lawsuit with a court with jurisdiction over the defendant's location.